Privacy Policy for Wonderful Bali Villas
At Wonderful Bali Villas, we are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website and services.
1. Information We Collect
We collect personal information that you provide to us when using our services or interacting with our website. This may include:
Name
Phone number
Email address
Postal address
Additionally, we may collect certain information automatically as you browse our website through the use of cookies. This includes information such as:
IP address
Browser type
Device information
Pages visited
Time and date of visit
2. How We Use Your Information
The personal data we collect is used for the following purposes:
To process and manage bookings: We use your personal information to confirm and manage reservations, including sending booking confirmations, reminders, and other communications related to your stay.
To improve our services: Your data helps us to understand your preferences and improve our website and services to better meet your needs.
To communicate with you: We may use your contact information to send updates, promotions, or other relevant information about Wonderful Bali Villas and our services. You can opt-out of receiving marketing communications at any time.
To enhance the user experience: Cookies help us analyze web traffic and provide a more personalized experience while you navigate our website.
3. Cookies
We use cookies to enhance your experience on our website. Cookies are small files placed on your device that allow us to recognize your browser and capture and remember certain information. We use cookies for various purposes, including:
Improving website performance: Cookies help us monitor website usage and identify areas for improvement.
Personalization: Cookies allow us to provide a more customized experience based on your preferences.
By continuing to use our website, you consent to the use of cookies. If you prefer, you can manage or disable cookies through your browser settings; however, this may affect your ability to use some features of our website.
4. Data Security
We take the security of your personal data seriously. We implement a variety of security measures to maintain the safety of your personal information when you make a reservation or enter, submit, or access your personal data. These security measures include encryption, firewalls, and secure servers.
5. Sharing of Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except for the following purposes:
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and providing services to you, such as payment processors, IT support, and email marketing platforms. These service providers are obligated to protect your information and use it only for the purposes for which we share it.
Legal Requirements: We may disclose your personal data if required to do so by law or in response to a valid legal request.
6. Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)
If you are located in the European Union (EU), we process your personal data in compliance with the General Data Protection Regulation (GDPR). The legal bases for processing your personal data include:
Consent: In cases where we have obtained your explicit consent, such as when you sign up for marketing communications or agree to cookies on our website.
Contractual Necessity: We process your personal data to fulfill a contract, such as when you make a reservation at one of our villas.
Legitimate Interests: We may process your data based on legitimate interests, such as improving our services, marketing our services, and communicating with you about relevant promotions. We always ensure that our interests do not override your rights and freedoms.
Legal Obligation: In some cases, we may need to process your personal data to comply with a legal obligation (e.g., tax reporting or compliance with regulations).
7. Your Rights Under GDPR
As a data subject under the GDPR, you have the following rights:
Access: You have the right to request access to the personal data we hold about you.
Rectification: You have the right to request correction of any inaccurate or incomplete personal information we hold.
Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data in certain circumstances.
Restriction of Processing: You have the right to request the restriction of processing of your personal data, in certain situations.
Portability: You have the right to request the transfer of your personal data to another service provider.
Object: You have the right to object to the processing of your personal data, particularly where processing is based on legitimate interests or for direct marketing purposes.
Withdrawal of Consent: If you have given us consent to process your personal data, you can withdraw that consent at any time.
To exercise any of these rights, please contact us at the details provided below.
8. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
9. International Transfers
If you are located outside of Indonesia or the European Economic Area (EEA), please note that your personal data may be transferred to and processed in countries where we or our service providers operate, including outside of the EEA. By using our website and services, you consent to this transfer, and we take appropriate measures to protect your data.
10. Changes to This Privacy Policy
Wonderful Bali Villas reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights regarding your personal data, please contact us at:
Wonderful Bali Villas
Email: hello@wonderfulbalivillas.com
Thank you for trusting Wonderful Bali Villas with your personal information. We are committed to protecting your privacy and providing you with a safe and enjoyable experience.